When the Group settings are properly configured the User will have access to the new PackOne Verify app.

Normal Flow

Though Pack One is full function, the normal flow is designed to be quick and efficient.


On entering the Pack One app, the User will be prompted to scan a Cart.

A number of checks are made:

  • The Cart must contain a PackOne batch.
  • The PackOne batch associated with the Cart must be picked Complete.


If all is good, the following screen is presented with the following information:

  • Current Cart (top-middle of screen).
  • Number of Order(s) associated with the batch (bottom-right of screen), 5 orders in this example.

Focus is set in the Scan Item box, ready to scan first Item to ship.

In the above screen note that, the ‘Number of Order(s) associated with the batch’ is a button. When tapped, the list of orders associated with the batch is displayed. This screen provides the User with a lot of information and functionality.


In this section we just provide an overview of the functionality provided, details will be provided in later sections.

  • The list displays the order in which the Orders will be verified/shipped.    
    • Multiple orders of the same Item are processed in Quantity Ascending order.
  • Notice that the Orders short-picked are at the bottom of the list (highlighted in yellow) therefore, the short orders are retained for verification at the end of the processing.
  • User may select a specific Order to verify/ship simply by tapping the specific line.
  • Swipe-left icon provides additional functionality:
    • Cart Remove
    • Undo
    • Remove from Batch

Back to the normal flow.

The User scans an Item from the cart. An Item Number or Alias may be scanned. In the example, "Peach" is scanned. 

The system finds the first order in the list (Order 3106). Order 3106 is a request for a Qty of 1. Since the quantity is met, the Order 3106 is verified complete (hence the blue background and the order count has been reduced to 8).

The Order Barcode is presented as well as Order header information and Notes (icons are provided if more detail is required). The User has all the information need to print a shipping label and pack the Order properly.

If you were to tap the <8> button you will notice that Order 3184 is highlighted in Green – Verified Complete.

Tapping the Order header information or the Notes icon will bring up specific order information in a pop-up. In the Notes pop-up both Order Header Notes and Detail Line Notes are presented.

Note the focus remains in the Scan Item box. When the User is ready to continue to the next Order they scan the next Item in the cart.

The User scans the next Item from the cart.

In the below example, the User is now working on an Order for a Quantity of 2Notice the screen background is yellow indicating the Order is not complete yet.

Normal operation is to scan next Item (Peach) from cart– which, will automatically complete the Order.

Once the order is has been completed the background is changed to blue.

The User see there are Two (2) more orders to verify. This process is continued until all the Order(s) are verified.

Below is an example of Pack One with Cases. The User is prompted to scan cases and the screen back ground is the standard Case gray.

Additional Functionality

Pack One provides the User with numerous tools to effectively and efficiently manage the packing/shipping operation.

The goal is to ship all the Orders picked to the cart but, we know there will always be anomaly conditions such as insufficient inventory, damaged product, incorrect picks etc. With anomalies in mind, Pack One provides functionally to help User make the best decisions.

Duplicate Alias

PackOne conforms to the products standard handling of duplicate Aliases. When necessary (two or more Items on the Cart are identified by the same Alias), a pop-up window is displayed prompting the User to select the correct Item.


View All Orders on Cart

The first thing the Pack One process does for the User, is provide and present data in such a way that anomalies are quickly visible.

  • Before shipping anything, the User can take a quick look at the Order List and determine if there are any shorts. The short Orders are highlighted in yellow and listed after ALL the non-short Orders. Notice the data indicates the short quantity (i.e. Order 3264 is short 1 (qty 2/3).
  • The Orders of like Item are grouped together and sorted by Quantity ascending order. If the User (does not intervene) starts scanning Blueberries, Orders will be automatically verified in the order listed (Order 3184, 3164, 3124 etc.).

Select a Specific Order to Verify

At any time, the User may chose to verify a specific Order, by tapping a specific line in the Order List screen. For example, tapping Order 3286 brings up Order 3286 data in the main screen (see below).

  • The User may simply view the Order data (requested quantity, Order data and Order Header/Detail).
  • The User may choose to start scanning product.
  • The User may scan barcode and effectively, print a shipping label if they choose.

Clear Current Order Count

At anytime the User may clear the current Order’s verify count using the <Clear Count> button. In effect, restarting the verify process for the Order. In the example below the count of one (1) would be cleared to zero. The pop-up warning requires the User confirmation.

Change Cart

At any time, the User may choose to change Cart simply by tapping the <Cart> button. If the User is in the middle of verifying an Order a warning pop-up will display requiring User confirmation. When confirmed, the current Order count is cleared and the Scan Cart pop-up screen is displayed. The User may scan the same or a new Cart.

Left-Swipe Functions (Batch Remove, Cart Remove, Undo, Reprint)

The icon on the far right of screen is a swipe indicator.

A left-swipe on any of the Order(s) will expose four (4) action functions:

  1.  Batch Remove
  2.  Cart Remove
  3.  Undo
  4.  Reprint

A. Batch Remove

Due to anomalies such as short picks or damaged inventory, there may be instances where the User cannot ship an Order. What they really want to do is remove the Order from the Batch, such that the Order is available to be picked and verified at a later date.


The Batch Remove function prompts the User for a confirmation, prior to removing the specified Order from the Batch. The Reset Picks function is executed on the Order. The Order is now Available to be assigned to a new Batch and picked at a later date.

B. Cart Remove

One of the key functions of Verify is the process of disassociating Orders from their Cart so that the Cart may be reused. There may some instances where an Order has been shipped (by hook or crook, manually) and the Order just needs to be removed from the Cart. 

The Cart Remove function prompts the User for a confirmation, prior to removing the specified Order from the Cart. The system creates a PackOne trigger with a Status == Incorrect.

An example of this may be, due to damaged inventory an Order was manually shipped short. In other words, operations is no longer interested in this Order. The Order Status remains Complete and the Order was verified Incorrect.

C. Undo

The Undo function undoes an Order which has been Verified. The inventory remove from the Cart is placed back on the Cart. In the example below, Order 4301 which was previously Verified (indicated by green color) will return to its original state (white in this example). A PackOne trigger is sent with a Status of Unverified.


The Order is now available to be re-Verified, Batch Remove or Cart Remove.

Note: Order(s) eligible for Undo, are highlighted in green. If the User exits the PackOne app and re-enters the PackOne app at a later time the Verified Orders (green) are no longer visible in the list. 


D. Reprint

The Reprint function reprints the shipping label and or the packing list associated with that particular order if said documents were successfully fetched and stored in the Print Queue. If host shipping platforms fails to return a shipping label for whatever reason an Error label will be printed/reprinted in it's place. This error label will contain a detailed error message and the order number so as to not interrupt the packing process, the packer will simply pair the items with the error label and set it aside to address later.